A white paper on ranking an AI agent’s memories by use without making recall worse. A two-year simulation through production code shows why use and correctness must be two separate signals, why every ranking nudge must stay smaller than the gaps it reorders, and why recall and long-term memory need different clocks.
White Papers
The Hippocampal Index for AI Agents
A white paper on why AI agents get slower and costlier the more they remember, and a fix borrowed from the brain: a small index of what the agent knows, kept current by every write and repaired offline. Research, reference design, use cases and an evaluation method.
The Episodic Buffer for AI Agents
A white paper on why AI agents lose the middle of long conversations, and a fix borrowed from human memory: a small index of older stretches, each line pointing into the agent’s long-term memory. Research, reference design, use cases and an evaluation method.
The Bizer Agent Architecture
A technical whitepaper on how Miles reaches everything a business connects, safely: the five layers (App, Tool, Operation, Connection, Skill) and the one rule that keeps them honest.
The Connected Business: An Integration Reference Architecture for SMBs
A reference architecture for connecting the tools a small business already uses so an AI sidekick can work across them, without the data sprawl.
From Lessons to Action: Closing the Small Business Learning-Doing Gap
Owners consume endless business content but change little. Why the learning-doing gap exists and how pairing lessons with an execution layer closes it.
Strength Scoring Methodology: Measuring Business Health Across Six Pillars
How to turn the fuzzy question ‘how is my business doing?’ into a rigorous, repeatable 0–100 score that points to the next highest-impact action.
The Trust Gate: Designing AI That Acts Only With Human Approval
A design treatise on the single principle that makes business AI safe to use, every outbound action pauses for explicit human approval.
Financial Health on Main Street: A Data-Backed Look at Cash Flow Fragility
Why cash flow, not profitability, is the leading cause of small business failure, and what early-warning indicators can catch trouble 30 days out.
The Practical AI Maturity Model for Small Business
A staged model for how small businesses adopt AI, from awareness to approval-gated autonomy, with the capabilities and trust required at each step.
How AI Is Democratizing Business Advisory for Main Street
How AI-native tools extend the Small Business Development Center model (advisory, training, and a plan to grow) to every small business, on demand.